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All IP SLA operations broken after upgrade

I recently upgraded IP SLA to the latest VOIP and Network Quality Manager version. After the upgrade all of my IP SLA operations are in the unknown state. The status message given when I click on an operation is "No suitable job engine available for job execution ". Please assist.

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Accepted answers

rand000

Ok, the issue is now resolved. Tech-support kind of ran around in circles on this one, but the final resolution was to uninstall and re-install Job Engine v1.6.0. Tech-support. as well as myself, didn't believe that Job Engine 1.6 would impact IP SLA operations, but we were wrong. Personally, I didn't even believe that Job Engine v1.6 was still used, I thought that v2.3.1 replaced it. I hope this helps anyone else that runs into issues with the upgrade to VOIP and Network Quality Manager.

All comments

g_phanikiran

Please note that the poller assigned to IPSLA nodes also needs to be upgraded if you are using additional poller.

rand000

I don't believe I'm using a custom poller.. Just a standard UDP Jitter operation that is now broken after the upgrade.

g_phanikiran

Please contact support, they will be able to do the needful.

bob55

Hi,

The question was about additional poller (additional polling engine), not about custom poller. If operations are polled by additional polling engine, it has to be upgraded to VNQM 4.0 as well to make it working properly.

Robert

rand000

We have a single polling engine.