Has anyone managed to get Storage Profiler to work with a Dell/EMC AX4?
Yes, we have had success with the AX before, and have validated support with EMC. The only difference is the AX does not provide performance statistics.
Brian
Yes, it should work fine for an AX4 array. If you are facing any issues gathering information?
I was trying to use our EMC SMI-Provider, but it would not accept either teh AX4's IP or serial number. Is there another method for monitoring it?
SMI-S is the way to do it. If you have already followed the instructions as per page 17 of this doc http://www.solarwinds.com/support/profiler/docs/SMISProvider.pdf (which is also in the product help) and looked at the Troubleshooting FAQ that follows, please open a support ticket (http://www.solarwinds.com/support/ticket ) and post the case id back to the forum
DirtySouth--
If you do open a support ticket, please also reference this thread and post any solutions you get from Support.
Many thanks,
M