ServiceNow Integration

Question

I just recently found out that my company is a ServiceNow customer.  I am still trying to figure out what all it does.  What are some of the uses for the integration into Solarwinds?  Our service desk ticket is CA, so I'm trying to figure out if there I still value to build the integration.

jkuvlesk · Answer

Here is a training video and document that may answer your question. https://support.solarwinds.com/Success_Center/Network_Performance_Monitor_(NPM)/How_to_Integrate_ServiceNow_with_the_Orion_Platform_-_Video https://support.solarwinds.com/Success_Center/Network_Performance_Monitor_(NPM)/SolarWinds_Orion_2016.1_feature%3A_ServiceNow_integration