How to generate alert on Warnings related to Hardware Polling fail

Question

Hi,

We are having NPM, SAM, NCM in our Solarwinds. We have enabled Hardware Health Monitoring as well. But for the below Hardware Polling related warnings displayed on the device properties are not being triggered as an alert. Please help us, how to trigger the below mentioned warnings.

On a Windows server properties in Soalrwinds, we get the below warnings

1. Hardware polling failed: Polling job finished with 'Cancelled' state <- this has been shown under Node Status

2. 'Overall Hardware Status' has state: Could Not Poll <-- This has been shown under Hardware Details

The below error has shown for an ESX Server.

So, basically, we need an alert should be generated when hardware could not poll or fail. Appreciate the quick response.

uniswtc · Accepted Answer

I did R & D and found that we have a new category for Hardware as "Overall Hardware Status". When you select this you can see the status as "Could Not Poll". Using this new category you can see it in Reports/Alerts, etc.

Using the above I wrote a new alert rule and got the alert.