I am trying to create an MSI package to upgrade any previous versions (8x, 9x, 10x) of Adobe Reader to version 10.1.3 using an MSP patch and a transform but it's not working as expected. When I run the package on a machine that has a previous version (10.1.1), the task history shows that the install completed successfully, but Reader is not updated on the machine. Does anyone know what I'm doing wrong?
As a template, I used the Solarwinds package "Adobe Reader 10.1.3 (Full) and changed the settings on the Select Package screen:
Type: Windows installer file (.msi)
Package: AcroRead.msi (this is the 10.1.0 installer)
Download URL: <the path to the .msi on my file server>
Additional files: 6 files, packageboot.xml, packageboot.exe, AcroRead.msi, AdbeRdr.mst, AdbeRdrUpd1013.msp, Data1.cab
Command Line: PATCH=AdbeRdrUpd1013.msp TRANSFORMS=AdbeRdr.mst
The command line arguments are based on information in the Acrobat Enterprise Administration guide (http://helpx.adobe.com/acrobat/kb/enterprise-administration-acrobat-products.html), section 18.104.22.168 (pg 65):
Example 5.2: msiexec: Updating 10.x products
msiexec.exe /i "[UNC PATH]\AdbeRdr1000_lang_ID.msi" PATCH="[UNCPATH]\AdbeRdrUpd1010_en_US.msp" TRANSFORMS="1036.mst"
I also added an applicability rule to check that AcroRd32.exe exists, since I don't want to install reader on machines that don't have a previous version installed.