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Error: We are having difficulty communicating with the Orion server. Click here for details.

products: Orion Platform, SRM, IPAM, SAM, SCM, NCM, VMAN, NPM, NTA, WPM: 2020.2.1

receiving the following error when clicking any monitored Node.

We are having difficulty communicating with the Orion server. Click here for details.

"data": {
"message": "An error has occurred.",
"exceptionMessage": "An error occurred while sending the request.",
"exceptionType": "System.Net.Http.HttpRequestException",
"stackTrace": " at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at SolarWinds.Orion.ApiPoller.WebApi.Gateway.OrionApiPollerGatewayController.<SendHttpRequestMessage>d__4.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at SolarWinds.Orion.ApiPoller.WebApi.Gateway.OrionApiPollerGatewayController.<Post>d__1.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at System.Threading.Tasks.TaskHelpersExtensions.<CastToObject>d__3`1.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at System.Web.Http.Tracing.ITraceWriterExtensions.<TraceBeginEndAsyncCore>d__18`1.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at System.Web.Http.Controllers.ApiControllerActionInvoker.<InvokeActionAsyncCore>d__0.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at System.Web.Http.Tracing.ITraceWriterExtensions.<TraceBeginEndAsyncCore>d__18`1.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at System.Web.Http.Filters.ActionFilterAttribute.<CallOnActionExecutedAsync>d__5.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Web.Http.Filters.ActionFilterAttribute.<CallOnActionExecutedAsync>d__5.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at System.Web.Http.Filters.ActionFilterAttribute.<ExecuteActionFilterAsyncCore>d__0.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at System.Web.Http.Controllers.ActionFilterResult.<ExecuteAsync>d__2.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at System.Web.Http.Filters.AuthorizationFilterAttribute.<ExecuteAuthorizationFilterAsyncCore>d__2.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at System.Web.Http.Filters.AuthorizationFilterAttribute.<ExecuteAuthorizationFilterAsyncCore>d__2.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at System.Web.Http.Controllers.ExceptionFilterResult.<ExecuteAsync>d__0.MoveNext()",
"innerException": {
"message": "An error has occurred.",
"exceptionMessage": "Unable to connect to the remote server",
"exceptionType": "System.Net.WebException",
"stackTrace": " at System.Net.HttpWebRequest.EndGetRequestStream(IAsyncResult asyncResult, TransportContext& context)\r\n at System.Net.Http.HttpClientHandler.GetRequestStreamCallback(IAsyncResult ar)",
"innerException": {
"message": "An error has occurred.",
"exceptionMessage": "No connection could be made because the target machine actively refused it 127.0.0.1:49157",
"exceptionType": "System.Net.Sockets.SocketException",
"stackTrace": " at System.Net.Sockets.Socket.InternalEndConnect(IAsyncResult asyncResult)\r\n at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)\r\n at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)"
}
}
},
"status": 500,
"config": {
"method": "POST",
"transformRequest": [
null
],
"transformResponse": [
null
],
"jsonpCallbackParam": "callback",
"params": {
"lang": "en-us",
"viewId": 2,
"swAlertOnError": true,
"swLogOutOnAuthError": false,
"swLogOnError": [
401,
403,
500,
501,
502,
503,
504,
505,
506,
507,
508,
509,
510
],
"swToastOnError": [
401,
403,
500,
501,
502,
503,
504,
505,
506,
507,
508,
509,
510
]
},
"headers": {
"Accept": "application/json, text/plain, */*",
"Content-Type": "application/json;charset=utf-8",
"X-XSRF-TOKEN": "nuntya8VaoG2JOkBFJrkWhzJNZ3g7fKPFjLnLKy/rQY="
},
"cache": false,
"url": "https://solarwinds.vbcps.com:443/api2/apipoller/widget/apiPollerWidgetIsVisible",
"data": {
"visibilityContext": {
"instanceSiteId": 0,
"entityType": "Orion.Nodes",
"entityIds": [
6056
]
}
}
},
"statusText": "",
"xhrStatus": "complete"
}