Triggered Alert investigation by Caption, Alert Name, Message, Object that triggered the alert, etc.

Question

Hi Team,

Do we have a way to get a report which can be exported to excel that can show the last 30 days alerts triggered on a specific node? The report should contain:

* Node Caption
* Alert Name
* Alert Message
* Object that triggered the alert
* Triggered DateTime
* Active Time
* Comments (default custom property)
* AcknowledgeDateTime
* AcknowledgeBy
* Acknowledged

Searching the information via Message center does not contain all the required information and cannot be exported to excel or scheduled report.

I also file this a an FR with Support: 00521686

Investigating alerts quickly will help us in our day to day task in IT Operations.

Thanks in advance.

saw10 · Answer

There is a "canned" report that shows all alerts for the past 30 days.  Not sure but may be could modify for a given node.

Graham5280 · Answer

UPDATE: Sorry. I see that you posted in the Report Lab.. <> Additionally, I stumbled across this report to highlight nose in the alert structure which can supplement your goal of getting to "real" alerts for your team. After some tuning, my team is confident that the alerts that get sent are 95% real. https://thwack.solarwinds.com/t5/NPM-Documents/Repetitive-Email-Alerts-Noise-MUST-HAVE-REPORT/ta-p/539328 This report could potentially change your life. Good Luck!