Hello,
We are monitoring Cisco 892FSP-K9, Cisco Catalyst 29xxStack , Cisco WS-C2960C-8tcS switches. Device Hardware showing undefined. Is solarwinds not support hardware monitoring for these devices?
@aLTeReGo @wluther
Ok, So IOS upgrade on switches solved my problem.
There are two hardware monitors for Cisco boxes. You can set which one to use by default in Settings / Polling Settings and then near the bottom under "Hardwrare Health Polling" where it says "Preferred Cisco MIB".
You can set it for a node individually under "Edit Properties" for the node and "Hardware Health Polling"
Since those boxes are a bit older, you might need to try the other setting, the "ENVMON" MIB I think.
Tried but It's not working.
Check this thread: Node is Up. Overall Hardware Status (Node) 'Overall Hardware Status' has state: Unknown. .
Long story short - if all HW sensors are disabled in Manage Hardware Sensors for a device, then the behaviour you described results.
If all the HW sensors are disabled - enable one on a device and this should "fix" the erroneous status.
The referenced thread has my experience and resolution - hopefully your issue is the same as the "fix" is easy in the end
Hi,
How the sensors will be disabled if they are not polling at all? I am not able to see any sensor in disabled mode.
On these CISCO devices Hardware health sensor is discovering in List resources but showing unknown state after adding.
Thanks,
Alankar
