NPM Map Issue

Question

Hello Community,

I recently upgraded to NPN v10.2 and now I am expierencing an issue with my maps.

All objects apply as up with child objects down - Small red point and big green point.

When i go to the object details... all child objects are up.

Is this a known issue ?

Regards,

Mario

danielleh · Answer

Hi Mario--

Please open a support ticket for this and feel free to reference njoylif's ticket number as well.  Also, if you wouldn't mind, please post back with your ticket # and keep us posted with your progress.

Thank you,
DH

njoylif · Answer

yea, I hit them up about this too.

basically, if you have IPSLA checks down or UDT with ports down, it will show child status as red.

I told them that doesn't make sense if they don't show on the nodes page, what is down.

essentially, there is something on that node that is down though.  ticket 291925 for UDT if you want to reference it.