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NCM Tab missing from Web console 9.5

menz

Hi,

I've just installed the new 9.5 npm and ncm 5.5. I added the integration feature too.

It all seems find but the NCM tab/module is not visible on the web console at all.

NCM is working by logging into the application though.

Both databases are visible within the database manager though.

Anyone know how to fix this?

Thanks

Sam

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Accepted answers

All comments

bshopp

And you installed the integration module package that comes with NCM?

chris.lapoint

If you've installed the NCM integration module executable on the NPM server, make sure that the NPM Config Wizard ran afterwards. Otherwise, the website and database settings won't be updated to make those tabs available.

menz

Thanks for the quick response.

During the NCM install it asked if i wanted to integrate with NPM, i said yes.

I have run both the npm+ncm wizards again just to be sure.

no joy though yet.

Sam

chris.lapoint

Sorry for the confusion. During the NCM install, it actually asks if you want to import nodes from your NPM database. This is not the same as installing the NCM integration module.

In your NCM download package, you'll notice there are actually two executables. You've run the NCM server installer. You'll still need to run the "NCM integration" executable on your NPM server, which will enable the NPM website to talk to the NCM server.

menz

Brilliant. That worked!

Thanks

mark_wiggans

http://www.solarwinds.com/support/orionNCM/docs/orionNCMAdministratorGuide.pdf

on page 20-

good to hear. for others the file that needs to run is

SolarWinds-Orion-NCM-version#-NPM-Integration.exe