One change that is casuing me some issues is that with one interface down on a map the status upper level map is now down and red. Before the upgrade the status was yellow on the upper map not red? Is there a setting to fix this?
This change was by design. We are now bubbling up the worst status. This was a long-standing request. Is this a problem? If so, can you give me details?
Yes on the traning side, we will need to retrain our NOC staff. An example of why we liked it the old way is that we have many interfaces we are monitoring at our locations. There are times that things are off line for periods of time like an AP taken down for construction, and that in the past had shown yellow on the map not red.
If it's something on a sub-map, you can control how things on a submap are rolled up.
I personally think this is a bad decision without giving the option of choosing which behavior is allowed. In my network we monitor devices at over 140 sites across the globe, so obviously it is very likely that a minor switch will be down at any given point. What good is a geographical map with all red at the highest level when upper management walks in the door of the NOC?
All I can find is that you can choose what percentage of items have to be up to be considered "green."
Are there other options?
