Network Atlas and IMPORTED icons via Cut-n-Paste

Question

I was able to Cut/Paste an icon from Visio on to a map in Network Atlas. The icon is a Cisco router and it is working on the map and is scalable too.

However, where the icon is saved within Network Atlas in the area of "Imported" it does not have a label name and I can't seem to create one for it. Is this even possible?

Here it is where it is shown in the IMPORTED area without a name.

Here's an error I get if I try to include any other Cisco icons thereafter.

bshopp · Answer

Can you please open a support ticket so we can look into further please

bshopp · Answer

Odd, let me circle back with some of the team here on this one

FormerMember · Answer

Brandon, I actually had to edit this post because the behavior i am seeing is not an exactly the same.. icons are imported but it appears only those that are square actually are usable. Is this related to the same issue? new?