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Not Getting Events from Cisco 6500

This morning, we had a firewall services module fail in one of our 6500 switches. Orion, didn't get a single event from it. Nothing. I get events from this switch for interface ups/downs but that seems to be about it. Here is the SNMP config on the switch. I'm running NPM 9.5 SP4.

In addition to the event, I would like to set up an email alert for this as well. Any configuration help there would be greatly appreciated.

Anyone have suggestions?

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Accepted answers

njoylif

verify your 6500 is sending traps to this device. if you have a port that is shutdown and nothing plugged into it, do a no shut and shut and you should get traps for that.

One thing to keep in mind for traps is they depend on network, so if firewall took dive, that might have impacted. also, firewall blade should have own snmp settings if I remember correctly.

All comments

njoylif

I got beat down by this just the other day....
events do NOT EQUAL traps.
events are a list of things Orion sees that puts on events page.

you want to look at the traps page. go in and edit your menu bar and add traps to your menu.

this is where you will see SNMP traps and you will need to RDP to the orion box and go into snmp trap viewer to set up alerts on SNMP traps. that is not done in typical alerts area.

FYI

SpinnerRow

Hey, I was all excited there for a moment and went to the Trap menu and have nothing for this device. I have a few for some firewalls though.....

njoylif

verify your 6500 is sending traps to this device. if you have a port that is shutdown and nothing plugged into it, do a no shut and shut and you should get traps for that.

One thing to keep in mind for traps is they depend on network, so if firewall took dive, that might have impacted. also, firewall blade should have own snmp settings if I remember correctly.