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How can you remove Modules from Web Console

menz

Hi i did post this query about a year ago but I'm still not sure if it's available in V9?

Can you remove a module from users views.

We have user who we do not want to be able to click onto the wireless or voip modules?

Many Thanks

Sam

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Accepted answers

All comments

tdanner

Yes, this is in 9.0. To hide a module from a user, edit that user account in the website. Expand <account name>'s VoIP Monitor Settings (or Wireless or whatever) and set the VoIP Summary View to 'None'. If you hide all of the installed modules from a user, they won't see the Modules bar at all.

menz

That's great.

Sam

dstj

I'm not having any luck with this.

Can someone confirm that it actually works ?

I'm trying to hide the 'wireless' module from certain users.

I have "Wireless Client View" and "Wireless Session View" set to 'none'...but it still shows up.

bleearg13

While I don't have any Orion modules, I have Orion NCM web integration. Setting the default view to 'None' on non-admin accounts does work. Is it possible that the local machines have cached the page? Can you try having all your users clear their cache?

dstj

Thanks for the reply, tried clearing webcache and local machine web browser cache with no luck...

Maybe i'm not lookin in proper place ?...

lchance

The Wireless module can't be hidden/removed/.etc. - it may be a bug as of July 2008 - see my post about this ...

and as of today the problem persists.

REFERENCE My last communications from support:

TT (development case) 6684 has been opened and sent to development for review. This case will be kept open until a resolution or answer is provided.

dstj

thanks for the reply.

Crazy that a bug still exists since July '08.

Maybe it fell thru the cracks ?...hopefully admins will catch this and escalate.