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Alerting manageability

Hi All,

I'm starting to roll out a large NPM and APM infrastructure to monitor many hundreds of servers.

One issue i'm worried about is the size of 'configure advanced alerts' popup will get to.

For example, i'm setting up default alerts for critical disk space (95% +), server down, server rebooted etc which will be mailed to an operations team to resolve the issues. With this we'll have at least 6 separate alerts setup.

Other people within the business will also want to be mailed about servers they are interested in. For example the Oracle team will want alerts from Oracle servers and also these servers might have different monitoring requirements than the default alerts.

So if we start overriding our default alerts and have to create lots of new alerts to send emails to different people in the business we'll get hundreds of alerts in the list which will become extremely unmanageable.

Is there a suggested way to make this more manageable? Is there a way to email different groups of people (if for example a server is an oracle server) without having to create a whole new set of alerts?

Also if one group of servers needs a different threshold applied, we'll need to create a new group of alerts. Is there a simple way to override these without creating a whole new set of alerts?

Thanks,

Chris.

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Accepted answers

FormerMember

You can create multiple alerts. You could also create a few alerts, mail them all to the same mailbox, and then use Exchange rules to forward to different people.

All comments

FormerMember

You can create multiple alerts. You could also create a few alerts, mail them all to the same mailbox, and then use Exchange rules to forward to different people.

FormerMember

Great thanks that seems to work. We have setup a Lotus Notes mailbox which we send alerts to with the service name in the body (&Service) which will resolve to (SQL) or (Oracle) based on the custom propery we have specified and will then be routed to the appropriate people.

Thanks for the answer!

Would it be possible to add some kind of smart routing into the alerting system for the next release? Being able to add variables to the email recipient field would be very useful!

Also the alert definition popup can get very cluttered. A way to group alerts would be very cool too!

Thanks,
Chris.

FormerMember

Request noted, and you're not the first to ask.

byrona

Thanks for asking this question and thanks to Denny for the response.

We are rolling out a similiar setup and I had wondered about this very same thing and the response from Denny gives me a new set of possibilities to consider.

Thanks!