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Report Scheduler

I set up a view that pulls utilization info and then created a report to send that view out as an email every week the problem is the report scheduler doesn't wait for the page to load before sending it out. so all I see is a page that says loading. Is there anyway to fix this?

Thanks for the help.

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mark_wiggans

Is this occurring with v 8.5.1? In the Report Scheduler, are you checking Retrieve a Printable Version of this Page on the Orion Web Login tab of the New Job Wizard?

jmunson

Yes and Yes. We just updated to 8.5.1 SP3 last night and yes I have Retrieve Printable version checked.

mark_wiggans

Could you elaborate on this report? How is it setup and how much data is on it?

jmunson

See attached for the report. It's pulling a good amount of data and does take a little to load. to view the attachment download it and rename it with a .webarchive extension. Let me know if that doesn't work.

Thanks

Weekly Report.jpg

mark_wiggans

I suspect it is the way this report is configured unless you are getting this issue with other (smaller sized) reports. In that case you should consider opening a support ticket.

jmunson

This is the first report I have tried to schedule do you have any idea's what I can do to fix this?

Thanks

mark_wiggans

It is unclear why this would be happening. Please open a ticket and we can dig further - forms.netsuite.com/.../externalcasepage.nl