We have some new Cisco WAVE 7541 WAAS appliances which display the machine type as 'Cisco' but no model number. Older appliances are ok. Does anyone know of a fix for this?
You would need to either gather your system object OID, model, and vendor, and post that infomration in this forum:
Or you would need to open a case with SolarWinds support with the same information and ask this be added to Orion. This, however, won't be done until the next release of Orion, so in the current release it's not going to be able to be "fixed." The issue is simply that Orion doesn't know how to translate the devices system object OID to get that information.
Regards,
Matthew Harvey
Loop1 Systems