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Upgrading v7 to v8

I tried an upgrade this morning but it looks lke it partly uninstalled v7 then didn't nun the install for v8. I'm waiting for support to come back to me on that.

I was wondering if anyone has tried this on a server which has Orion and Cirrus on as ours does?

Thanks

Chris

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SW51503

I am having the same issue. I also have both Orion and Cirrus on the same box.

craig999

We have Orion, Cirrus and Netflow on the same box. With a back end SQL server. Our upgrade from 7 --> 8 had no problems.

jstart

Same deal for me.

I only have Orion on this box.

Did you do the upgrade as a remote console?

I did.

While the uninstall was happening, there was a wscript (or cscript, I do not remember) using 98-100& of CPU.

true

I have the same issue. The install starts and says I have a previously installed version after I've already run through the same process. Once I click "Yes", the DOS windows comes up and disappears.

It looks like my version 7 install didn't get fully uninstalled.

Does anyone know a fix?

tbargardo

Same here. I tried to remove the version 7 several ways and every time it says I have a current version running. I even shut down all the services before 'unistalling' Still won't let me upgrade...

mikkael

Same problem for me. We have Orion, Cirrus and Netflow installed on the same server.

michael.buskin

Although not recommended :::

Assuming that you are running version 7

* Stop all services, this can be done through services.msc
* Backup Maps and Reports
* Run Registry Scan for SolarWinds and Delete all
* Delete C:\Program Files\SolarWinds
* Delete C:\Inetpub\SolarWinds
* Install Orion
* Install NetFlow
* Install Cirrus

email me if you need anymore help
michael.buskin@gmail.com

quote:Originally posted by mikkael

Same problem for me. We have Orion, Cirrus and Netflow installed on the same server.

mreitz

quote:Originally posted by michael.buskin

Although not recommended :::

Assuming that you are running version 7

* Stop all services, this can be done through services.msc
* Run Registry Scan for SolarWinds and Delete all
* Delete C:\Program Files\SolarWinds
* Delete C:\Inetpub\SolarWinds
* Install Orion
* Install NetFlow
* Install Cirrus

email me if you need anymore help
michael.buskin@gmail.com
quote:Originally posted by mikkael

Same problem for me. We have Orion, Cirrus and Netflow installed on the same server.

Isn't this procedure going to delete all your maps and reports?

Malcolm

michael.buskin

As my documentation says

quote:* Stop all services, this can be done through services.msc
* Backup Maps and Reports
* Run Registry Scan for SolarWinds and Delete all
* Delete C:\Program Files\SolarWinds
* Delete C:\Inetpub\SolarWinds
* Install Orion
* Install NetFlow
* Install Cirrus

-------------------------

If you have a problem click on email me with a brief description of the problem and / or solution

[url="mailto:michael.buskin@gmail.com?Subject=A Message from a SolarWinds Forum User"]Email Me

[url="www.v-eight.com"]Visit my Website

gform400

What is the effect, if any, on the upgrade of a server with the toolset and Orion both being installed? As best practice, would it be better to uninstall the Toolset prior to upgrading the Orion product?

Gregory

quote:Delete C:\Program Files\SolarWinds

Remember!
Do not delete your database.

michael.buskin

Um...

This is orion, not engineers or toolset programs, databases are not kept in the SolarWinds folder, unless YOU put them in there.

quote:Originally posted by Gregory
quote:Delete C:\Program Files\SolarWinds

Remember!
Do not delete your database.

-------------------------

If you have a problem click on email me with a brief description of the problem and / or solution

[url="mailto:michael.buskin@gmail.com?Subject=A Message from a SolarWinds Forum User"]Email Me

[url="www.v-eight.com"]Visit my Website

FormerMember

see for a workaround that typically solves this kind of problem:

www4.solarwinds.net/.../topic.asp

gform400

I guess I left a few things out from my initial posting... The server that houses the Orion installation also houses the installation for;

Application monitor
Wireless monitor
Syslog
Cirrus configuration monitor
Solarwinds toolset...

As well as the Beta Alerting Engine...

We are looking at upgrading to the latest version of the Orion Product...

From what I can see, the Toolset (Engineers edition), Cirrus Configuratioin Monitor, and Orion installs to the Solarwinds folder...

The Application Monitor, the Wireless Monitor, and the SYSLog service installs to the Network Performance Monitor v7 folder....

And the Beta Alerting Engine installs to the Network Performance Monitor v7 folder as well...

Now here is the dilema... I have seen a post that says to delete the Solarwinds folder, as well as a post that says to delete the reg keys that refer to the OrionNetPerfmonv7 key as well...

What is the best course of action for performing an upgrade to the latest version of Orion...

FormerMember

quote:Originally posted by gform400

I guess I left a few things out from my initial posting... The server that houses the Orion installation also houses the installation for;

Application monitor
Wireless monitor
Syslog
Cirrus configuration monitor
Solarwinds toolset...

As well as the Beta Alerting Engine...

We are looking at upgrading to the latest version of the Orion Product...

From what I can see, the Toolset (Engineers edition), Cirrus Configuratioin Monitor, and Orion installs to the Solarwinds folder...

The Application Monitor, the Wireless Monitor, and the SYSLog service installs to the Network Performance Monitor v7 folder....

And the Beta Alerting Engine installs to the Network Performance Monitor v7 folder as well...

Now here is the dilema... I have seen a post that says to delete the Solarwinds folder, as well as a post that says to delete the reg keys that refer to the OrionNetPerfmonv7 key as well...

What is the best course of action for performing an upgrade to the latest version of Orion...

Orion 8 will install into a new directory in the SolarWinds folder called Orion. The updated modules will also install into that folder. You will not need anything in the v7 folder (unless you put your database there, in which case you should move it).

If you have other SolarWinds products, you shouldn't delete your SolarWinds folder.

The deletion of the registry key is a specific solution to a partially uninstalled v7. The problem is that the v8 install is looking for the key, and if it finds it, it concludes that v7 is still installed and won't move forward.

I would recommend removing the v7 registry key and trying to install v8 again.

Denny LeCompte
Sr. Product Manager, Orion
SolarWinds

gform400

I finally managed to complete my upgrade... It went relatively well... I installed over the existing installation, and the install routine took care of the rest... All of my maps, as well as my nodes and interfaces were still there after running the config utility... Web page came up as it was in the older installation... I have come across 1 or 2 bugs that I am still awaitng support on, it's been 3 days since I've opened a ticket with support, but nothing that stopped production.... All in all it was relatively painless....

evollution

I have installed 7.8 version and I want to update to 8.5 version ... I understood that I need to upgrade by little steps .. where I can find the 8.0, 8.1, etc old versions ??

Best regards

mark_wiggans

Have you verified if they exist in your cusomter portal? If not, then you would need to raise a support ticket.