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Additional webserver integration with Application performance monitor module

Install additional web server onto a new server to off load work on the NPM polling engine. However, the new webserver displays:

The "Down Applications" resource is missing.

The file/Orion/APM/Resources/Summary/DownApplications.ascx is not found.

We are also purchasing another polling engine, thus would like to know the

best way to deploy this additional polling engine.

Existing web server would encounter errors such as this from time to time:

Orion Website Error

An error has occurred with the Orion website.
Additional Information

System.ObjectDisposedException: Cannot access a disposed object.
Object name: 'System.ServiceModel.Channels.ServiceChannel'.

Server stack trace:
   at System.ServiceModel.Channels.CommunicationObject.ThrowIfDisposedOrNotOpen()
   at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
   at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs)
   at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
   at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

Exception rethrown at [0]:
   at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
   at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
   at SolarWinds.NPM.Common.INPMBusinessLayer.GetCustomPoller(Guid customPollerID)
   at SolarWinds.NPM.Common.NPMBusinessLayerProxy.GetCustomPoller(Guid customPollerID) in C:\Source\OrionNPM\DEV\Release\Orion\Core\9.1\Src\Lib\SolarWinds.NPM.Common\Proxy\CustomPollerProxy.cs:line 612
   at CustomPollerStatus.FormatData(Int32 objectID, DataTable statusResourceDataTable, NPMBusinessLayerProxy proxy)
   at CustomPollerStatus.Page_Load(Object sender, EventArgs e)
   at System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e)
   at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e)
   at System.Web.UI.Control.OnLoad(EventArgs e)
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

Any suggestion on resolving those above problems would be much appropriated. Also, open case with SolarWinds support, awaiting response.

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Accepted answers

FormerMember

hi there,

i managed to get APM and NCM showing in my additional webserver by installing the WEB components downloaded from the "addition components" on the customer portal at solarwinds.com.

the web component for netflow on the SW customer portal is corrupt so i have logged a call to get it repaired, but the VoIP seems to need a license which is mad!!

All comments

FormerMember

i am doing this very same thing, so will be watching for replies.

last night i installed 2 new pollers, and an additional webserver. how did you get APM to show in the additional website? also, when you go into SYSLOG on the additional webserver, do you see anything? i get an error similar to the one you are getting, but for SYSLOG....

Scorpio

No, APM only show up on the primary server. The additional server resulted in error message. Just sent some info to support and waiting for response.

FormerMember

hi there,

i managed to get APM and NCM showing in my additional webserver by installing the WEB components downloaded from the "addition components" on the customer portal at solarwinds.com.

the web component for netflow on the SW customer portal is corrupt so i have logged a call to get it repaired, but the VoIP seems to need a license which is mad!!