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Cisco WAP4410N AP

Does anyone know if I should be able to view wireless clients on this device? It does show as an access point under the wireless tab but unlike our Cisco AIR 1130, no clients are listed. Running version 9.5.1

Thanks,

Jerry

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bshopp

It should I believe, can you open a support ticket please

jdawg320

Thanks Brandon. A ticket is open and I'm awaiting a response.

papitts

Did you get anywhere with the Cisco WAP4410N pulling through the SSID's and Client?

MarieB

Papitts--

I found Jerry's old case in our support logs. The first fix was to upgrade to 10.0 SP1. If that doesn't fix it, Support gives further instructions, but unfortunately, Jerry did not report back with his final status so I don't know if they will work for you.

What version of NPM are you running?

papitts

Hi Marie,

Our NPM is currently on 10.1.2 SP1

Thanks,

Paul

MarieB

Hi papitts--

Here are the additional instructions. You'll do them in preparation for talking with Support, who you will have to call unless the Community chimes in:

Please download and install net-snmp from http://net-snmp.sourceforge.net/
You can download the Win32 binaries here:sourceforge.net/.../download
It doesn’t matter what machine do you install it on, as long as it reaches the device.
Run this command from “installation directory/bin/”: snmpwalk -v 2c -c public -O netU 127.0.0.1 1 > output.txt
(change the IP address and community string accordingly)
Pack the file output.txt into zip archive and send it.
Make sure there are clients connected to the AP while doing snmp walk.

When you open a support ticket, could you:

--Reference this thread to Support.
--Post back here with a case number.
--Post any solutions you get from Support.

Let me know if these help you,

papitts

Thanks for your reply, I have followed your instructions and opened a case, 241744 and submitted the snmp walk output with a client connected to the access point.

Will post back with any solutions from Support.

Paul

fernandoagomes

Hi ">papitts, did you have some solution for that, I´m with tha same problem.

Tks,

Best Regards,

Fernando

papitts

Hi Fernando,

This still isn't working on our Orion, the ticket I raised with support ended up with it being submitted as a feature request.

Cheers,

Paul

danielleh

I will mark this for the PM so they are aware this feature request has been made. You can also create an idea in the space which allows for voting by the community.

papitts

Thanks DH, I hope they would be as the support ticket was changed to feature request status.

danielleh

Yes, they're aware. If you decide to create an idea would you be sure to link back to this post?

Thanks!

rudedawg

I have the same problem PLUS all the WAP4410N keep showing up as constantly "rebooted" so that the SolarWinds event log is just a yellow mass of WAP reboots.

shawn_b

Was this ever resolved? I have the same problem.

I have version 2012.2.2 and it shows that the WAP4410n constantly rebooting. It isn't at a constant interval, just random events.

The WAP has not rebooted as I was connected with my laptop and using it during some of the reboot times reported by Solarwinds.

From Solarwinds I cannot see any wireless clients that are connected to the WAP either. I think this is a fault of the WAP as it takes long for the WAP to report on clients from the web management page. See here for how to see clients from the WAP:

WAP4410N access point; Can I view connected clients and some other…|2051647 - Cisco Support Community

I would connect my laptop to the WAP and browse the network, but my laptop's WiFi MAC address only displays in the WAP's wireless clients list after ~ 15 min.

Is this a mib issue? or is it just a bad (latest v2.0.6.1) firmware on the access point.

shawn_b

I am actually experiencing this for more devices than the Cisco WAP4410n,

It happens for my APC devices - In-Row Air coolers, PDU and UPS's

Can this be mib related?