Orion SNMP on Avaya G350 Media Gateways

Question

Hello,

We have several Avaya G350 Media Gateways that we monitor with Orion.  However, they keep coming up as 'Nodes with Problems' even thought they are up and running.  They are showing 'one or more interfaces have state: unknown'.  If I go into the MGs and add our community string, they will all work properly, but only for about 24 hours, then they are back on the 'Nodes with Problems' list.

Has anyone else experienced this issue before?  Any help that you can provide would be greatly appreciated.

Thanks,

Stan

RichardLetts · Answer

We have ~20 G350's, though we only monitor the physical uplink interfaces on them (I've not has a problem with interfaces going into an unknown state)