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Cabletron mtExpanded SSR 2000

Have somebody got a device Template for a Cabletron mtExpanded "SSR 2000 - Enterasys Networks Firmware Version: E9.0.7.4 PROM Version: prom-E3.2.0.0" or is someone able to develop it for me?

The SysObjectID is 1.3.6.1.4.1.52.3.9.33.1.1.

I had written my own one, but it doesn't work. Here is my version (maybe someone knows whats wrong with that):

<Configuration-Management Device="Enterasys Cabletron SSR2000" SystemOID="1.3.6.1.4.1.52.3.9.33.1.1">

</Commands>

</Configuration-Management>

The Test in the Profile Manager is successful but the down and upload fail with the following message:

Connectivity issues, discarding configuration (or configuration is too short)

I have the newest version of NCM.

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Accepted answers

HolyGuacamole

Very strange. The session trace looks good. A few more things to try

Option 1: Disable pagination. If there a command like in Cisco where you set the terminal width and length to 0 to disable pagination (see the default Cisco device template file), use that command to set the RESET command

Option 2: Try adding the following. I doubt this will make any difference as it is already handling the More prompt correctly

The value is 3 dashes, 1 space followed by the word More. The delay of 1 second should allow enough time for the Enter keystroke.

Option 3: Set NCM Settings > Config Settings > Config Min Length to 1 (default is 11 lines)

Option 4: Assuming the device supports a file transfer command like TFTP - Enable the TFTP server that comes with NCM (can be enabled from NCM Settings again), and use TFTP to transfer the config. You will need to set the NCM Setting "Transfer Configs" to TFTP / SCP as appropriate and NCM will use the DownloadConfigIndirect command from the device template

All comments

HolyGuacamole

If the command to download the configuration is show startup and show active

change this line

HolyGuacamole

Also, Edit the Node and explicitly choose your custom template.

markus.burghart

Hi HolyGuacamole,

thank you for the answer in my thread. But your tip doesn't work.

It still shows Connectivity issues, discarding configuration (or configuration is too short)

HolyGuacamole

Can you enable Session Tracing (you can enable that from NCM Settings), and attach the session trace file and also screenshots from a Putty session if you were to manually connect and run the show active command?

HolyGuacamole

After looking at the screenshot that you quickly deleted , your original template was correct. so, if you restore the line

@ before attaching the file.

markus.burghart

Sorry, i was a Jackass :-)

attachments.zip

HolyGuacamole

According to the session trace, the config was download successfully at 13:35:43. Are you not seeing a copy of the config in the web console for this device?

markus.burghart

No there isn't any config downloaded from this IP. That is why i posted this issue here. Support of Solarwinds can't help too.....

HolyGuacamole

Very strange. The session trace looks good. A few more things to try

Option 2: Try adding the following. I doubt this will make any difference as it is already handling the More prompt correctly

The value is 3 dashes, 1 space followed by the word More. The delay of 1 second should allow enough time for the Enter keystroke.

Option 3: Set NCM Settings > Config Settings > Config Min Length to 1 (default is 11 lines)

markus.burghart

Option 1: Command not available

Option 2: implemented

Option 3: implemented

and it doesn't work....

Will test Option 4 later

markus.burghart

Option 4 works!!!! Thank you.