Does it matter in what order I upgrade?

Question

Hey!

I'm running Orion NPM 9.5.1 and NCM 5.5 as a module (not 5.51).

I started to upgrade the NPM to v.10 but got an error message saying that NCM 5.5 is not compatible and I have to upgrade it to 5.51 or later.

My question is, is this upgrade procedure ok?:

1. Upgrade NCM from 5.5 -> 6 using the SolarWinds-Orion-NCM-v6.0-Server-DL500.exe
2. Run the Solarwinds-Orion-NCM-v6.0-NPM-Integration.exe
3. Upgrade Orion from 9.5.1 to 10 with the SolarWinds-Orion-10.0-SL2000.exe

With thanks in advance,

Ivar

mcbridea · Answer

ivarth,

Also see the Upgrade Instructions document set in the customer portal under download your software or register your software. Save the compresed folder locally, extract locally and start with the start_here file. There is also a video in the DL package that ezplains how to use the interlinked doc set.

Andy

crwchief6 · Answer

I am running NPM 9.5 and NCM 5.5.2

I just upgraded NCM to version 6 and I got an error when I tried to run NCM-v6.0-NPM-Integration.exe saying I first had to upgrade NPM to version 10 so in your case you would swap #2 and #3.