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Error in NCM 5.5 WeOnlyDo! Secure Shell pop-up error

All,

If you encounter the error popup "WeOnlyDo! Secure Shell Retail Version", it will also show the license for it is unavailable. This error may come up when trying to perform a function on one of your devices such as "Show Version". See attachment for error screenshot.

To fix, you must register the following DLLs by doing the following:

1. Make sure all applications are closed

2. Go to Start > Run

3. Type: regsvr32 C:\Program Files\Solarwinds\Configuration Management\WodKeys.dll

4. You should get a popup stating the dll was successfully registered.

5. Type: regsvr32 C:\Program Files\Solarwinds\Configuration Management\WodSSH.dll

6. Reopen NCM and retry performing a function on any of your devices. The command should execute correctly!

Thank you to Solarwinds Tech Support for providing this fix.

-John

NCM55error.JPG

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All comments

euphorik

Just about to fire a ticket off on that one.. Thanks for the tip! Fixed me right up.

KCWayner

My thanks too. I just upgrade last week and now started to receive this message.

ATSJHIPPEN

Thanks! I just saw this error this morning when I saw that none of my configs had downloaded overnight.

brad.fletcher

Outstanding, thanks for posting this!

Donald_Francis

I had this same issue but ran a repair to fix.

Is this a Solarwinds deal or some 3rd party app? I am trying to find the source of the issue.

chris.lapoint

This is a SolarWinds issue with a 3rd party control we leverage. This will be fixed in an upcoming SP.

MTorok

Sorry I didn't see this earlier... There is a KB associated with this error. If the reregistering of the DLLs does not work, running a repair after re-registering seems to fix it.

http://support.solarwinds.com/kbase/ProblemDetail.cfm?ID=1160

Michael

fast

Thank you for the post. Fixed my most recent (OF MANY) issues with the latest upgrades. I seached Thwack for this and could not find anything but yahoo found it here. I guess Solarwinds must have written the Thwack app as well...