Remove Netflow

Question

I ran the config utility again to remove the netflow services and also did a removal from add/remove programs. I still see the netflow tab at the top of the Orion homepage.

How do I remove the tab/Netflow product completely?

goofyzig · Answer

With some help from James in support we were able to finally remove all traces of Netflow.  Here's the steps we took:

1) Repaired the Orion installation from Control Pannel > Add/Remove Programs, chose the "Change" option and "Repair" in the winndow that popped up.  This takes a few minutes

2)  Re-apply the service packs.  Since SP3 encompasses the prior 2 service packs, re-installing SP3 was all that was needed.

3)  Web site was working again, but not  the pages to individual nodes or interfaces, to get these to work went into the configuration window for these (On the Orion website:  Admin tab > Manage Views > Select the views that don't seem to be working here.  From those  individual page configurations, we removed any references to Netflow pages that remained (like Top XX Applications, Top XX Talkers, etc), these are DIFFERENT than the "Top XX Errors" and other data provided by Orion.  So it's important to differentiate between charts produced by the Orion module vs. charts produced by Netflow module.  Remove all references to the Netflow module charts.

4)  James from support also recommended to run the Database Maintenance function from within the NPM application, just to be sure the database gets fully cleaned up after all these changes.

This did the trick.  Without Netflow the Orion website seems to be working a little faster as well.   Hope this helps anyone else having similar issues.

Goofyzig in Phoenix, AZ

mcbridea · Answer

Hi goofyzig,

if that did not work I suggest you work with support on this.

Andy

goofyzig · Answer

Hi trm33,  I am trying to remove Netflow to fix my Orion website, and the link offered does not work, neither does looking for "topic ID 2996".  Can you please post the correct link for that solution you're quoting on this thread?  Thanks!