Netflow website error

Question

I've installed netflow 2.2.1 and SP1 onto 8.5.1 with SP1, and when I go to the netflow page and drill down to the interface on the only host I've currently got netflow on, the page crashes with the error below.

I've tried repairing, reinstalling and manually deleting the netflow tables in the DB, nothing seems to make any difference.

Any ideas?

System.Reflection.TargetInvocationException: Property accessor 'IPAddress' on object 'SolarWinds.Netflow.Reporting.TopEndpointsReport+EndpointReportRow' threw the following exception:'Not a valid IPSort.' ---> System.ArgumentException: Not a valid IPSort.
 at SolarWinds.Netflow.Reporting.Utils.IPFromIPSort(String IPSort)
 at SolarWinds.Netflow.Reporting.TopEndpointsReport.EndpointReportRow.get_IPAddress()
 --- End of inner exception stack trace ---
 at System.ComponentModel.ReflectPropertyDescriptor.GetValue(Object component)
 at System.Web.UI.DataBinder.GetPropertyValue(Object container, String propName)
 at System.Web.UI.DataBinder.Eval(Object container, String[] expressionParts)
 at System.Web.UI.DataBinder.Eval(Object container, String expression)
 at System.Web.UI.TemplateControl.Eval(String expression)
 at ASP.orion_trafficanalysis_utils_topendpointsreport_ascx.__DataBind__control6(Object sender, EventArgs e)
 at System.Web.UI.Control.OnDataBinding(EventArgs e)
 at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)
 at System.Web.UI.Control.DataBind()
 at System.Web.UI.Control.DataBindChildren()
 at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)
 at System.Web.UI.Control.DataBind()
 at System.Web.UI.WebControls.Repeater.CreateItem(Int32 itemIndex, ListItemType itemType, Boolean dataBind, Object dataItem)
 at System.Web.UI.WebControls.Repeater.CreateControlHierarchy(Boolean useDataSource)
 at System.Web.UI.WebControls.Repeater.OnDataBinding(EventArgs e)
 at System.Web.UI.WebControls.Repeater.DataBind()
 at Orion_TrafficAnalysis_Utils_TopEndpointsReport.DataBind()
 at System.Web.UI.Control.DataBindChildren()
 at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)
 at System.Web.UI.Control.DataBind()
 at ASP.TopXXEndpoints.OnInit(EventArgs e)
 at System.Web.UI.Control.InitRecursive(Control namingContainer)
 at System.Web.UI.Control.AddedControl(Control control, Int32 index)
 at System.Web.UI.ControlCollection.Add(Control child)
 at Orion_ResourceContainer.ResourcePlaceHolder_DataBind(Object sender, EventArgs e)
 at System.Web.UI.Control.OnDataBinding(EventArgs e)
 at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)
 at System.Web.UI.Control.DataBind()
 at System.Web.UI.Control.DataBindChildren()
 at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)
 at System.Web.UI.Control.DataBind()
 at System.Web.UI.WebControls.Repeater.CreateItem(Int32 itemIndex, ListItemType itemType, Boolean dataBind, Object dataItem)
 at System.Web.UI.WebControls.Repeater.CreateControlHierarchy(Boolean useDataSource)
 at System.Web.UI.WebControls.Repeater.OnDataBinding(EventArgs e)
 at System.Web.UI.WebControls.Repeater.DataBind()
 at System.Web.UI.Control.DataBindChildren()
 at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)
 at System.Web.UI.Control.DataBind()
 at System.Web.UI.Control.DataBindChildren()
 at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)
 at System.Web.UI.Control.DataBind()
 at Orion_ResourceContainer.DataBind()
 at Orion_Netflow_InterfaceDetails.OnInit(EventArgs e)
 at System.Web.UI.Control.InitRecursive(Control namingContainer)
 at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

FormerMember · Answer

It looks to us like your router might be sending bad packets. You could open a ticket, but you might check the router.  For a comparison, download Engineer's Toolset and see if you can see the data from your router in the NetFlow Realtime tool.