Backup of NetScaler Config Terminating Unexpectedly

Question

I've suspected for a while that my NetScaler backup has been erroring out prematurely. I actually had some time to deal with it recent and upon review it looks like a special character or something is causing cattools to fail. As far as I can tell when I run the "show command" from Netscaler (v11.0) and compare it to the CatTools backup it appears like a the CatTools back up is choking on a regex line. The last character recorded on CatTools config backup is a "^". The next character after that is a "]" according to a "show config" command. Any ideas about this?

bpostma454 · Answer

I have a similar but slightly different issue with backup of Netscaler by NCM.   We have two Netsalers in a high availability pair and NPM is able to back up 1 of the 2 successfully but on the current primary system it stops at line 291 of a 806 line config.

Also how is it backup of the startup configs done?   All of our Netscaler Startup configs are as follows:

1:       ^^^^^^^

2:ERROR: No such command

linklight · Answer

I can't change the ">" but I can put things in front of it. End result being "hostname>" or "hostname-dd-mm-yy-tt:ss>".

bkyle · Answer

Is there a way to change the prompt?  Characters such as #, >, and ] can stop CatTools, as it thinks it is seeing a prompt.