Kiwi Cattools 3.4.0 enterprise edition
Activity type : Report.ARP table
Works fine on our Cisco 876 routers, but fails on 1841 routers.
Message: Client script error: Type mismatch: 'UBound' on line: 2130
Hi joopv,
It looks like the issue is occurring during the VRF table parsing. Can you raise a support ticket please. We will need to get the CatTools diagnositcs and also a PuTTY capture of the command 'show ip vrf' from a couple of your 1841 routers.
Thanks,
Steve
Hi Steve,
I found that our software maintenance contract for Cattools EE is expired, so i guess i'll have to work on that first with Solarwinds and our management. In the mean time i'll also give some device output here.
System image file is "flash:c1841-advipservicesk9-mz.124-15.T7.bin"
router-name#sh ip vrf Name Default RD Interfaces VRF-NAME 962:1 Tu2962 Tu3962 Fa0/1router-name#
The output looks OK from the capture provided.
Are you seeing the following 'debug' lines in the Info Log?
Thanks again for your quick reply. I added a notepad document, or at least i think i did just that.
Just to be sure i also paste it here:
2011-05-31 12:56:48 3-Info 0 Kiwi CatTools Service Performing activity - Run Now2011-05-31 12:56:48 3-Info 0 Kiwi CatTools Service Loading activity: Show arp table MobKits. Schd: 1872011-05-31 12:56:48 4-Debug 0 Kiwi CatTools Service Marshaller - Running script. Device: ROUTERNAME2011-05-31 12:56:49 4-Debug 1 ROUTERNAME Connected to 10.159.239.1182011-05-31 12:56:49 4-Debug 1 ROUTERNAME Login CiscoRouter: ROUTERNAME2011-05-31 12:56:54 4-Debug 1 ROUTERNAME Login to ROUTERNAME was successful2011-05-31 12:56:55 4-Debug 1 ROUTERNAME DeviceHostnameID: ROUTERNAME2011-05-31 12:56:55 4-Debug 1 ROUTERNAME Waiting for an echo of enable command2011-05-31 12:56:55 4-Debug 1 ROUTERNAME Waiting for enter enable password prompt2011-05-31 12:56:56 4-Debug 1 ROUTERNAME Sending enable password2011-05-31 12:56:57 4-Debug 1 ROUTERNAME Waiting for an echo of term no mon command2011-05-31 12:56:59 4-Debug 1 ROUTERNAME Waiting for an echo of term len 0 command2011-05-31 12:57:00 4-Debug 1 ROUTERNAME Waiting for an echo of show arp command2011-05-31 12:57:01 4-Debug 1 ROUTERNAME Parsing CiscoRouter ARP table results2011-05-31 12:57:01 2-Warning 1 ROUTERNAME Unable to find title line in router ARP table2011-05-31 12:57:01 4-Debug 1 ROUTERNAME Checking Cisco Router for vrf table information2011-05-31 12:57:01 4-Debug 1 ROUTERNAME Waiting for an echo of show ip vrf command2011-05-31 12:57:03 4-Debug 1 ROUTERNAME 1 vrfs found on Cisco Router. Collecting ARP data for vrfs2011-05-31 12:57:03 4-Debug 1 ROUTERNAME Collecting Cisco Router vrf table information2011-05-31 12:57:03 4-Debug 1 ROUTERNAME Waiting for an echo of show ip arp vrf VRF-NAME command2011-05-31 12:57:05 4-Debug 1 ROUTERNAME Parsing VRF VRF-NAME ARP table results2011-05-31 12:57:05 1-Error 1 ROUTERNAME Client script error: Type mismatch: 'UBound' on line: 21302011-05-31 12:57:05 3-Info 0 Kiwi CatTools Service All threads have finished. Now processing results...2011-05-31 12:57:05 4-Debug 0 Kiwi CatTools Service Loading master table: C:\Program Files\CatTools2\Reports\Master ARP table.txt2011-05-31 12:57:05 4-Debug 0 Kiwi CatTools Service Found 551 entries in master table2011-05-31 12:57:05 4-Debug 0 Kiwi CatTools Service Reading filename: ReportARPTable-4D4F424B4954343138.txt2011-05-31 12:57:06 4-Debug 0 Kiwi CatTools Service Writing sortable HTML report to: C:\Program Files\CatTools2\Reports\Master ARP table.htm2011-05-31 12:57:07 4-Debug 0 Kiwi CatTools Service Report e-mail to: <email address> has been queued2011-05-31 12:57:07 4-Debug 0 Kiwi CatTools Service Error notification e-mail has been sent to: <email address>2011-05-31 12:57:07 3-Info 0 Kiwi CatTools Service Run Now activity has completed
ROUTERNAME>enaPassword:ROUTERNAME#show arp
ROUTERNAME#show ip vrf Name Default RD Interfaces VRF-NAME 957:1 Tu2957 Tu3957 Fa0/1ROUTERNAME# show ip arp vrf VRF-NAMEProtocol Address Age (min) Hardware Addr Type InterfaceInternet 10.58.146.1 - b4a4.e3bd.27a5 ARPA FastEthernet0/1Internet 10.58.146.10 0 0019.dba7.91bf ARPA FastEthernet0/1Internet 10.58.146.20 0 0008.190d.6d80 ARPA FastEthernet0/1Internet 10.58.146.30 148 001e.0b08.fdb9 ARPA FastEthernet0/1ROUTERNAME#