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DameWare Remote Support (DRS)

Forum Chat no longer working

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This discussion has been locked. The information referenced herein may be inaccurate due to age, software updates, or external references.

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Chat no longer working

wsalvatore over 2 years ago

When using dameware remote, our techs usually use the chat window to communicate with the users. The chat has stopped working in the past few days. When a tech opens a chat window on his PC, none opens on the remote PC so it cannot be used.

SolarWinds solutions are rooted in our deep connection to our user base in the THWACK^® online community. More than 195,000 members are here to solve problems, share technology and best practices, and directly contribute to our product development process.