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ARM Update deactivated Ressources function, for all Users except Administrators

TR-42 over 1 year ago

Hi,

we have a specific application Server for Solarwinds ARM, the users connect via a relay server to this Server.

We made the update to the newest version first on the Solarwinds ARM App server, after that on the relay Server. Now we have the problem that all Users which are not in the Role "Administrator", can't see the ressources anymore.

Role: "DataOwner" have the "ressources" active, they see the tab "Resources" but inside the area, they can't see any entry.

Role "Auditor" have the "ressources" active, they see the tab "Resources" inside the area, they see all entries.

Role "Administrators" have the "ressources" active, they see the tab "Resources" inside the area, they see all entries.

New Roles with all rights as Administrators, see the tab "Resources" but inside the area, they can't see any entry.

Parents

0 _dp_ over 1 year ago
This is normal behavior starting from version 2021.4.

The default behavior for DataOwner roles is changed, and if there are no resources assigned to them in the DataOwner configuration, they will only be able to see their own objects.

You should create and configure data owners, some helpful links are here:

https://documentation.solarwinds.com/en/success_center/arm/Content/create-organizational-categories.htm

https://documentation.solarwinds.com/en/success_center/arm/Content/assign-a-data-owner-to-an-organizational-category.htm

https://documentation.solarwinds.com/en/success_center/arm/Content/assign-resources-to-an-organizational-category.htm
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0 _dp_ over 1 year ago
This is normal behavior starting from version 2021.4.

The default behavior for DataOwner roles is changed, and if there are no resources assigned to them in the DataOwner configuration, they will only be able to see their own objects.

You should create and configure data owners, some helpful links are here:

https://documentation.solarwinds.com/en/success_center/arm/Content/create-organizational-categories.htm

https://documentation.solarwinds.com/en/success_center/arm/Content/assign-a-data-owner-to-an-organizational-category.htm

https://documentation.solarwinds.com/en/success_center/arm/Content/assign-resources-to-an-organizational-category.htm
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