Hello Everyone, I am trying to make it so either a specific tech permission group or tech group can not generate their own tickets, does anyone had any ideas with this or experience with doing this? Any help would be greatly appreciated.
Hey mhoppe,
You opened this in the ARM forum, but I suspect you are asking about Web Help Desk. Can you tell me where in ARM you're seeing tickets and what you're trying to accomplish?
My apologies you are correct I did mean WHD not ARM.
