When I create a new checklist template, the request types for the automatically assign to request type field are showing no longer used request types or old names of request types that may have been changed from the built in request types to a custom name. For example if you renamed the built in request type of Hardware to Desktop Issues in the…(Show moreShow less)
1) The WHD ticket creation / update links are not redirecting to https and also not showing fqdn server host name. 2) HTTPS site is not secure error every time you open the WHD link. 3) is it possible to change WHD URL ?