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December 7 started as a typical, but busy, pre-holiday weekday. This included a mix of booming online retail sales ($33.9 billion spent during cyber week), packages flooding delivery services, and high online traffic. But much of that quickly came to a crawl. An outage of the AWS us-east-1 cloud region changed the good…
2021 holiday travel has been a rebound for the industry. Just this week, I was attempting to purchase flights for a long weekend before travel picks up for the holidays. However, after a failed attempt to sign up for their Executive Club and enduring slow page loads after every click, I abandoned the site and booked…
Many factors have led to the massive increase of online retail sales in 2020 and 2021, including the increasing reliance of online activities from COVID-19. To put the growth into perspective: in 2017 when we last reported on web performance for the world’s leading retail sites, the industry generated around $2.2 trillion…
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