The most recent content from our members.
I believe this might be in development, but the ability to have different naming conventions for tickets. Often, IT Agents do not know if a ticket is an Incident or Service Request if they are not looking at the list view and relying on email to tell them about new tickets. Since we prioritize Incidents over Service…
So, I've seen that bulk rename of nodes isn't available but there are some kludges / workarounds that I have seen. Not keen on using any of those right now as it means diving into the database. My query is relatively simple, I guess. I have a node that is discovered as, say ABC_123. If I edit that node and rename it to:…
It looks like you're new here. Sign in or register to get started.