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If you ever have to support desktops and laptops in your company, chances are that you’ve used some sort of remote control software to avoid walking – or driving, or flying! – to your end-user’s desk. Remote control software has been around for some time, and there are lots of different flavors. Some remote control…
Today, SolarWinds introduces DameWare Remote Support, formerly NT Utilities, version 9. This latest release adds some exciting new features that enhance DameWare’s already powerful remote support tools. What is Remote Support? Remote support can be broken down into two categories: remote administration and remote control.…
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