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When an action rule evaluates true on a ticket I'm getting: There was a problem saving ticket 11759: java.lang.IllegalStateException: rowDiffsForAttributes: snapshot in com.webobjects.eoaccess.EODatabaseOperation {_dbSnapshot = {}; _entity = "TicketBulkAction"; _newRow = {assignCurrentTech =…
We have some Linux servers being monitored through the agent. When we run some script the error below is displayed: "UnicodeEncodeError: 'ascii' codec can not encode characters in position 5-6: ordinal not in range (128) "Unexpected error occurred." We removed the node and applied the script again and it worked, but hours…
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