The most recent content from our members.
Hi everyone, I have about 25 computers on windows 10 I want to remotely connect to via mini remote on a daily basis. I have a batch file to connect but the issue is every time it disconnects from one pc it closes the whole dwcc.exe application and reopens it again for the next one requiring server authentication. I have…
Our Dameware users are seeing an annoying bug with the remote connect dialog in Dameware MRC v12.2.2 (and 12.2.3 when we demoed it). Steps to reproduce: * Open the remote connect dialog. * If there's a computer name in the 'host' field, delete it. * If the 'host' field is blank, type something, and then delete it. * As…
Our distributor in Germany has created French, German and Spanish language packs. The language packs are not a full versions. If you already installed the English version, then copy (replace) the language pack files into the program installation directory: German v12.0.4 files: * Mini Remote Control 32 Bit - Standalone…
I have a desktop PC connected to my 37” TV where I do most of my personal work on at home, everything except email which is on a different system. Working from a 37” monitor is really sweet. Additionally, when I work from home, I use that PC to Remote Desktop to my SolarWinds notebook where I have all of my work-related…
Please join us for a webinar later today covering some useful tips and tricks for remote support using DameWare 8.0. This webinar will offer you a demonstration of the two new features in Version 8.0 – CHAT and SCREENSHOT – as well as a series of small “how-to” demos that will cover the following: * Troubleshooting without…
Our company has an employee IT, who is necessary to connect to the computers of other users and help them. In this case the employee does not have the rights of a domain and local administrator on the users' computers. If the officer is trying to connect to the user - the user pops up a request for acceptance of…
When instructing a user to choose internet session it would be nice if the all the had to do was put in the ID. If There was a setting that we could hard code the URL the https://IP_ADDRESS/dwnl/ then the system just prompted the user for the ID when choosing join internet session. Thanks, Joe
Hi, I have a problem with DameWare Remote Support v9, I am unable to connect using the DameWare Mini Remote Control when the "Permission Required" setting is enabled on the "Additional Settings" tab within the settings of the MRC Client Agent Service on the remote machine. When enabled, this option should prompt the…
I was researching a feature for one of our products and I came across a familiar sight. The image was a picture of an Intel vPro sticker, which was directly related to the feature I was researching. Sure enough, I looked down and saw the same sticker on my PC. So, What is vPro? Intel vPro is a hardware technology that…
Referencing an early blog post, where I spoke about how to *not* overcomplicate windows, I promised you a Part 2. Here are some additional tips and tricks to that can help you save time, and simplify Windows administration. * Knowing and managing your Active Directory and Exchange server well. AD management can be a…
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