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Hello there! I hear that there is a 'user import tool' that can be used for massive imports from AD, but what about import functionality for individual requests? Is there another tool or function that we can use sparingly for new hires on an individual basis? This would be a convenient tool for us to use and could…
Hello all I have a weird issue where the last few times I have created a user they have been unable to login. We are using Active Directory and I know their accounts are not logged out. When I initially setup the NCM and used AD login everyone worked fine, however any new people are not able to login. I am scratching my…
By Joe Kim, SolarWinds EVP, Engineering and Global CTO Every federal IT pro should be doing standard database auditing, which includes: * Taking a weekly inventory of who accessed the database, as well as other performance and capacity data * Ensuring they receive daily, weekly, and monthly alerts through a…
We have a domain controller that has two QoE Application Avg Response time measures that look like a disaster, SSL and Active Directory. The domain controller is just a domain controller, it's not pulling double duty as a file server or anything like that. From a resource stand point it sits pretty low usage averaging…
We have 5 Domain Controllers total in our environment and all but one are able to pull performance counter data for the Active Directory 2008 R2 - 2012 monitor for all but one server. The one server is able to get the service information but when it comes to pulling the counter data we are getting the following error:…
My organization is currently in the process of implementing Web Help Desk 12.5 along with Dameware Remote Support. We are using a hosted solution provided by a technology group provided to us by the state. They have several site hosted on the same domain. Is there a way of drilling into the domain to pull specific…
We're using AD sync with WHD. We've configured it to use username for client login attribute, and also to inactivate accounts that no longer exist. There are some accounts that have not been inactivated by the sync. When trying to manually/bulk delete these accounts, it won't allow the action due to either of the following…
I know that the most likely solution to this is to roll the system back before the windows update, but has anyone ever had NPM demote your user from an administrator to a domain user? I applied windows update to both the polling server and the SQL server. Both servers are 2012 standard. SQL 2014 just updated to Service…
This is the topology of our configuration. There is network connectivity between all servers in the topology. The Web Help Desk is to be used by Clients in all the 3 locations. We are performing Active Directory Integration to pull the user accounts from all the ADs to Web Help Desk. 1. The Web Help Desk have been fully…
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