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Good morning everyone reading this, Currently having a problem with a user trying to add notes to a ticket by email and for some reason it doesn't let them reply and send them this email "ERROR: Your support request could not be processed GPS Helpdesk, We're Sorry, your email address was not recognized by the help desk, so…
I would like to see the ability to send an email to multiple tickets. To: webhelpdesk@contoso.com Subject: 1, 2, 3 | Duplicate ticket udpate
Is there a way to email multiple tickets via a single email? ie: TO: webhelpdesk@contoso.com Subject: Ticket 1, 2, 3 | duplicate ticket update
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