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I demoed Genuity helpdesk for fun and they offer some nice features. their helpdesk isn't a robust as swsd but they do have contract, ISP (service provider), and vendor management and have breakdown reports based on cost per vendor, license tie in to Okta, Microsoft, Salesforce etc as well.
My company is looking into doing a better job at parts inventory, asset, and contract management, and since we are already using WHD for support, we want to keep everything centralized. Since I've been the lead (and pretty much only) WHD admin, I've been tasked with figuring out the best way(s) to do this. I'm new to this…
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