The most recent content from our members.
Currently, the User Portal only has a small section that is actually editable. This leaves two very large open panels on either side of the portal. The portal can only be updated in the middle of 3 columns and of that center column you can only put three smaller columns. It would be helpful to be able to utilize the whole…
Users have been requesting the ability to preview their tickets in the My Requests (User portal view)
User Portal for 12.7.1 needs additional improvements. Like making the + sign for adding a comment a bit more noticeable and DOCUMENTED. The SAVE button is the first thing every single one of my users click and that button seems to do nothing. It definitely does not save and send any added comments
The new user portal in version 12.7.1 shows potential but it lacks functionality. There needs to be a means of viewing existing tickets full screen and not just from that little window on the side that you cannot even move the bar to make the area larger.
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