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Community Posts

The most recent content from our members.

Recent Posts

Tech email notification when assigned
Does anyone know of a way to setup an email notification to a tech when the ticket has been assigned to them rather than only notification of ticket request? Example. Bob puts in a ticket, by default it is assigned to ITtech1, the ticket pertains to a different tech, so it is then assigned to ELECtech1. How can I set it up…

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