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Community Posts

The most recent content from our members.

Recent Posts

Integrations with Hudu
Hello there! I'm new to the scene with limited knowledge of Solarwinds but thrust into the IT Manager role here. We currently use Hudu for our IT documentation but looking for a way to integrate this with Solarwinds. Main goal is to either on certain cat/sub to generate a pull from hudu to the ticket itself. I haven't set…
Allow .DOC(X) or .PDF Ingestion into Solutions and Keep Formatting/Screenshots
I would like to be able to import a Word Document or PDF to Solarwinds Service Desk Solutions and create a Solution. Article from the uploaded document. RIght now, doing a copy/paste from Word or a PDF breaks formatting, numbered/unnumbered lists, screenshots, etc. ...
Ability to Import & Export Categories & Subcategories
For users who are migrating from one tool to the SolarWinds tool, chances are they already have existing categories and subcategories. Manually creating categories and subcategories one by one is a tedious job and is prone to errors. Solarwinds should allow importing a categories/subcategories list to allow easy migration…
Importing Solutions with an XML File
It would be very helpful to have the option to upload XML files when importing solutions. It does not appear that option is supported, nor does it list which options are currently supported. Internal reference - Case Number: 01181226

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