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What I'm trying to achieve here is the following: Tickets for departing staff that are logged into WHD and have a future dated departure date go into a pending departure status. Then an action rule to change that status to Open once the departure date (custom field) comes within the next 5 days. The problem I'm having is…
The 'execute an external program' is hard to work with. There is only one line and the view into the box is tiny. I have to copy/paste everything into Notepad++ to work with it. Would love to get one of these nice re-sizable windows the other frames have
Scenario : when a file is uploaded to a SFTP account I would like to trigger a "File Uploaded "event and execute command action and use the build-in Servu- $FileName variable to pass the name of a file and replace a existing string in another File. I use the following command line parameters -noprofile -executionpolicy…
It's a known issue that Slack, PagerDuty and other XML-based trigger actions trip on unescaped backslashes. For straight Volume alerts, it's usually resolve by substituting Volume Caption variable with this statement that basically escapes backslashes. ${SQL: SELECT REPLACE(Caption, '\', '\\') FROM Volumes WHERE VolumeID =…
Hi, Guys. Hope everyone is doing good. I just want to ask how can i call the following event log information from my email escalation trigger. i used this syntax but ${N=SwisEntity;M=ComponentAlert.WindowsEventMessages} nothing happens it just return the syntax.
Trying to get SolarWinds to restart IIS from a trigger action, but it doesn't seem to be working. Nothing shows in event viewer on the target node. User that SolarWinds is running under is an admin on the node. I've also run the Remote Execution Enabler on the target node. Any ideas?
We are trying to perform some automated fixes for some linux services and are trying to use alert escalations to be able to escalate an issue to someone (via email) when those automated fixes fail. Currently I have an action to execute a powershell script which connects to the node and restarts the linux service if its…
At first I had setup an alert to trigger when the uplink on each switch would go down, but I kept getting false alerts. I had used a complex trigger. I kept getting false alerts. I doubled check the switch and logging. Then SW recommended I change the trigger to a simple one and I did. I got the same results. I have edited…
The submit a ticket portal was not working, kept giving me a "Your ticket was unable to be submitted at this time due to an error. Please try again. We apologize for any inconvenience." error and would never submit, soooo.... The attached script is triggered by an alert in SW. Testing the trigger produces a text file,…
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