The most recent content from our members.
Today, SolarWinds introduces DameWare Remote Support, formerly NT Utilities, version 9. This latest release adds some exciting new features that enhance DameWare’s already powerful remote support tools. What is Remote Support? Remote support can be broken down into two categories: remote administration and remote control.…
With an ever increasing number of users telecommuting and connecting remotely to enterprise systems from different locations, IT admins are faced with a continual challenge of providing 24x7 support to these remote users. On a daily basis, IT staff deal with complaints from employees regarding remote connectivity issues…
My favorite customer quote of the week: "DameWare is RDP on steroids." A conversation with a new remote support user yielded this gem as the three-person IT team leader described how he could do more faster with DameWare than he ever could with Windows RDP alone. Other quotes I found myself jotting down: * "It's like RDP…
It looks like you're new here. Sign in or register to get started.