The most recent content from our members.
Companies are moving their email to cloud in droves. Let's face it, administering Microsoft Exchange is one of those jobs that when everything goes right, no one knows you exist. And when things go wrong, everyone knows you exist. The good news is that many companies are offloading their Exchange to Microsoft through the…
Hello, I was wondering if anyone has been able to schedule a report where the e-mail body contains an image or screenshot of a WPM 'All Transactions' chart (can be any chart just need to know if this is even possible) ? I would rather have the image show up inside the e-mail rather than having the users click on the PDF,…
Hi all, At the moment i'm busy importing 350 clients in de WHD and got a problem. Everytime when a client is saving a ticket, there will be a e-mail sent out when the CC is filled (by a tech). I don't understand why this is happening: - Clients can't view CC/e-mail adress - Clients can only save NOT save & e-mail - No…
Hello everyone, when I request files from our customers via the MFT server, I receive an e-mail notification for each uploaded file. Although the customer calls the URL once and uploads e.g. 4 files, I get 4 mails. IS it possible to build a Feature that informs me only once per E-Mail even if several files were uploaded…
I would like to be able to send more than one e-mail notification to a CAB after a ticket has been created in which they have been assigned to approve or deny. Is there a easy way to do this that I am overlooking?
We started using Directory Service Group logins to LEM before we had e-mail addresses in AD. Now that e-mails are in AD, how do we sync that with LEM so that we can set up alerts? In particular, is it possible to do this without deleting/re-adding the service group? Thank you!
Currently there are hard-coded entries that we as administrators are not able to move or remove. For instance, the hyperlinked ticket number and company logo. You can remove the company logo by checking the bullet to 'No' for Include Graphics In HTML E-Mail in Settings>Email>Options. Not a great solution at that... You…
I have alerts from Orion and other products e-mail and text my phone. The problem is that I have no way of distinguishing an alert from any other text message or e-mail because iOS doesn't let you customize ringtones based on sender. I know I can have a separate ringtone for my VIP list, but there's already several people…
One of our switches has been spamming us with notifications that one of the 10G transceivers has a Rx power threshold violation. This is a false positive because the transceiver isn't made by the switch vendor although it functions perfectly, and I don't want to get these messages. On the SW Trap Viewer, we have a rule…
We have a need to add a special X-Header to our outgoing SMTP e-mails that are generated from a trigger firing an e-mail notification action within the Advanced Alert Manager rules. If I were using a SendMail script and Perl this would be easy, but I'm not sure whether this is doable using the "Send an E-Mail Page" alert…
It looks like you're new here. Sign in or register to get started.