The most recent content from our members.
Currently VNQM only supports up to UCM 12.5 per this page: https://documentation.solarwinds.com/en/success_center/vnqm/content/vnqm-gsg-supported-vendors.htm Recent upgrade from 12.5 to 14.x broke our CDR reporting. Please address this. Reference Solarwinds Case # - 01093534 Thanks.
Hello, Looking to see if possible or if anyone has been able to schedule a CDR report on a re-occurring basis? I can find the calls I need via the "Search VoIP Calls" section when querying all calls to a certain destination, but wondering if this can be scheduled? Any help - much appreciated!
We have officialy reached Release Candidate (RC) phase for VNQM 4.0 (formerly IPSLA Manager). Users that are under IPSLA active maintenance can install this RC. RC builds are fully supported and made available to existing customers prior to the official release. Here comes a list of new features: * Support for Cisco Call…
Need help finding your VoIP issues? VoIP network quality management is a critical component in any VoIP environment to keep your end users happy! But finding where the problem exists can be tedious and time consuming if you can’t see everything you need to analyze the situation. SolarWinds will show you real VoIP…
If you’ve deployed VoIP at any level then it is quite likely that you have received complaints about poor call quality. How exactly does one measure VoIP call quality and how does one go about troubleshooting the cause of the poor quality? VoIP Metrics Maintaining high quality VoIP calls can be difficult as VoIP is more…
Hi All, I am trying to configure Avaya Call Manager 6.x and have the following question. I would like to monitor 30+ parameters from CM CDRs but the only reference found in the documentation was 7 parameters. The link to the document is…
I have recently moved servers that VNQM runs on. I have moved the IP address of the old server to the new server. CUCM 11.5 is sending the CDR files to the SFTP server which is also the same server that VNQM is on. I have noticed that VNQM is not downloading/reading the files. I can see from the SFTP server (Bitvise) that…
I've run into some trouble with CDR reporting in my Cisco CallManager environment. We have a 3rd party CDR billing server and I've configured my CUCM Publishers (yes, plural) in VNQM to download CDRs from the Billing FTP server. I've confirmed the credentials are correct. My polling interval is set for 10 minutes as we…
Hi Everybody, I have recently added 8 Call Managers in my recently installed Solarwinds Voip Module. Following is the snapshot of the recent voip events. It seems some CDR file downloads are failing. In this case the FTP server is located on the Solarwinds Server itself. Does some one has any idea of what could be going…
We just migrated to a new clustered Cisco unified Call Manager cluster and have found a potential issue that I thought I'd see if anyone else has run into. Since the migration, we are not seeing all the calls listed in our VNQM VoIP Summary view. As a test, after adding the new Call Manager, I added a second server to send…
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