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When you attach multiple assets to a ticket, it's currently hard to confirm if you've attached the correct number of assets, because the "Ticket Assets" area on a ticket doesn't currently display a count of the assets that have been successfully attached to the ticket: This idea is to add a COUNT of the assets that are…
This feature request is to add an "Advanced Search" term to Web Help Desk that allows you to find tickets that are CHILDREN or PARENTS: Use Case: Right now, you're not able to search for tickets that are CHILDREN to other tickets which for example...that haven't yet been closed. You're also not able to just find PARENT…
This idea is one that I've waited for since very 9.5 of SolarWinds and still have not seen it. The basic concept involves consolidation of multiple alerts into one. Where we could basically set a threshold where it sends out a warning alert and email and a threshold for a critical alert and email. There is no way currently…
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