The most recent content from our members.
There are many configuration management, deployment, and orchestration tools available, ranging from open-source tools to automation engines. Ansible is one such software stack available to cover all the bases, and seems to be gaining more traction by the day. In this post, we’ll look at how this simple but powerful tool…
Two recent thwack conversations touched on the theme of change and initiated tremendous engagement from community members. The first article, Moving Network Configuration Management Forward by lindsayhill, discussed network configuration management that enables higher reliability at the speed of business and the hold up…
WHD's existing "Approval" process has some useful benefits; however, it also has some severe limitations with regards to change management in an ITIL framework. One obvious example is that a RFC number should be separate from a Service Request/Problem/Incident number. In the previous forums for WHD there was discussion…
IT teams face the rigmarole of change management each day for various IT requests. And being part of the IT world, we understand the frustration that goes along with that. Change management involves granular procedures and tons of documentation to satisfy auditors and to track, follow up, and execute requests. In other…
Friends, we have many many features requests for change management, approvals, approval boards, UI for changes etc. Some smaller some bigger and I'm wondering about priorities, what is blocking you most? There are some obvious features topping the list like Ticket Approval from Technician Interface or On-Demand Approval…
Tuesday, August 20, 2013 10:00 AM - 11:00 AM CDT Register Today! Too many network incidents are due to configuration errors. Studies show that over 80% of network problems are due to improper configuration and change management. Mistakes like these are costly and can lead to loss of confidential data and mission or…
What would keep updates that have been approved for install from downloading to WSUS? I have a couple machines that can't get their updates simply because it can't be downloaded. Says it could be a permissions issue but I don't see the update on the harddrive of WSUS. Could this be related to my recently added Automation…
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