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Hi, New to the Solarwinds ticketing system, but we are trying to build a process in one of our services that relies on some information from third party vendors. As part of this process, we would like the requestor to fill out a field such as "Email Address" and be able to use that custom field for "Email Address" when a…
Hi clever people! I am trying to send an email to the change requester to inform him that the change requested has been approved/denied. I would like to include some details in the email but {{change_info}} returns blank information. Can anyone recommend working variables? Thanks
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